Delivering digital by default

Delivering digital by default channel shift for local and central government is something we excel in, we're leaders, trail blazers and award winners.

Screenshot of ministry of justice homepage

Ministry of Justice

The UK Government is delivering a number of 'Digital Exemplars' as part of its Digital by Default strategy. Employment Tribunals Fee is one of the Government's 25 'exemplar digital services', delivered by Jadu.

Read the MoJ case study.

Screenshot of Manchester's homepage

Manchester City Council

We created a responsive and user centred design, beautifully presented utilising the Jadu platform like never before. Jadu worked closely with Manchester to produce something truly unique and that's changed the face of local government websites.

Read the Manchester case study.

Kingston Council's homepage

Royal Borough of Kingston

The challenge local authorities currently face is how to reduce costs whilst maintaining the quality of services and improving customer access to those services. Kingston’s answer is a programme of work called Customer First.

Read the Kingston Council case study.

Highland Councils homepage

Highland Council

Highland council needed to migrate vast amounts of content to Jadu Universe CMS and implement a full re-design to meet the demand from customers using mobile devices and tablets. Building a content migration strategy that takes into account a mobile first approach was the challenge.

Read the Highland Council case study.

Request more information

If you're interested in Channel Shift or any of our solutions or services, please complete this simple form.

Content Management

Highly secure, easy to use enterprise web content management for large websites delivered to all devices.

XForms Professional

Deliver digital services and ePayments with easy to deploy forms and deep integration tools for transactions and back office efficiency.

Q Case Management

Manage customer satisfaction with our unique collaborative case management and dispute resolution solution.

Jadu Universe benefits

With proven Agile implementation methods and have a powerful community of users including The Ministry of Justice, The Royal Borough of Kingston and Manchester City Council, the Jadu Universe platform provides a suite of web productivity tools that simply delivers.

We enable public sector organisations, government departments and local authorities to provide engaging customer-friendly web experiences that focus on user needs with an outstanding reputation for accessibility.

All the right tools

Jadu is an extensible platform allowing integration with CRM, document / financial / case management systems along with online payment merchants.

With the right tools for customer engagement we can help your organisation work efficiently towards objectives set by Government and the need to make savings through channel shift.

We continue to specialise in developing applications and technology that help government organisations achieve excellence.

Channel shift ready

Our platform combines Web Content Management with online form and data capture tools to provide user friendly and transactional websites allowing customers to easily make online payments, request services, report problems or simply locate 'need to know' information.

Effective search and mobile friendly websites ensure complete customer focus, customer adoption and channel shift.

Read more about delivering more for less, channel shift and web efficiency savings.

Ministry of Justice logo

Fee payment service

Employment Tribunals Fee is one of the Government's 25 'exemplar digital services', delivered by Jadu.

Manchester City Council logo

An award winning service

Read how we created a responsive and user centred design utilising the Jadu platform like never before.

Channel Shift Advert image

Our channel shift white paper

Channel shift is a concept we are very adept at understanding and provide the tools and knowledge to make it happen.

Award winning professional services

Spacecraft UX

Insightful design and responsible development by the Spacecraft team. Passionate and focused on results, driven by user experience and business needs.

Support Centre

It’s a pleasure to help empower you to get the very best from Jadu Universe by providing the tailored support that you need.

Agile Framework

Through Agile, you can change your environment and culture to deliver amazing products on a regular, predictable basis. Apollo can show you how.

Managed Hosting

Jadu hosting provides specialist support for the Jadu application and environments with unparalleled service and resilience.