Manage customer satisfaction with our unique collaborative case management and dispute resolution solution.
Delivering digital by default channel shift for local and central government is something we excel in, we're leaders, trail blazers and award winners.
Ministry of Justice
The UK Government is delivering a number of 'Digital Exemplars' as part of its Digital by Default strategy. Employment Tribunals Fee is one of the Government's 25 'exemplar digital services', delivered by Jadu.
We created a responsive and user centred design, beautifully presented utilising the Jadu platform like never before. Jadu worked closely with Manchester to produce something truly unique and that's changed the face of local government websites.
The challenge local authorities currently face is how to reduce costs whilst maintaining the quality of services and improving customer access to those services. Kingston’s answer is a programme of work called Customer First.
Highland council needed to migrate vast amounts of content to Jadu Universe CMS and implement a full re-design to meet the demand from customers using mobile devices and tablets. Building a content migration strategy that takes into account a mobile first approach was the challenge.
We enable public sector organisations, government departments and local authorities to provide engaging customer-friendly web experiences that focus on user needs with an outstanding reputation for accessibility.
All the right tools
Jadu is an extensible platform allowing integration with CRM, document / financial / case management systems along with online payment merchants.
With the right tools for customer engagement we can help your organisation work efficiently towards objectives set by Government and the need to make savings through channel shift.
We continue to specialise in developing applications and technology that help government organisations achieve excellence.