Local Government Technology: Moving to a new CRM (8 tips from Hounslow Borough Council)

Having recently moved from a legacy provider to Jadu CXM, the experience of moving CRMs is still front of mind for Hounslow’s Customer Relations Manager, Tina Dunkin. So, to help those on a similar journey, Tina has listed 8 tips to help others.

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Accessibility: Like security, it’s something we all own.

We all care about security - for legal and because it's all our responsibility. Accessibility is also a responsibility and carries as many benefits to website management if taken on as a business critical function.

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Why site search is critical for government authorities

An informed citizenry is at the heart of a dynamic democracy, but for that to be true, it’s important that your residents are able to find the information they’re looking for quickly and easily.

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Web accessibility explained

Working in partnership with Spacecraft, a strategic digital design agency, accessibility and total digital inclusion underpin everything we do. The same should apply to you and your website if you want to ensure no one gets left behind.

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It's the most wasteful time of the year!

How are you managing your waste services this Christmas?

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A Beginner’s Guide to Creating a Content Strategy

In an age where user experience and customer needs are top priority and should be driving content decisions, you might not be getting the most out of your content unless it’s part of a concrete and aligned content strategy.

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Councils must invest in digital self-service now or face catastrophe

Suraj Kika, CEO, Jadu takes a look at why the need for digital self-service is greater than ever – and must happen now.

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Are you ready for WCAG 2.1?

Last summer, the Web Content Accessibility Guidelines (WCAG) were upgraded, helping to make the web more accessible than ever.

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FREE WEBINAR: Completely Break Free from Paper Forms, with eSignatures

The summer season technically started less than a month ago, but before long we’ll be bombarded with back to school campaign ads.

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Supporting a secure web

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The official Jadu Blog (a peek inside). The musings and magic of the Jadu team and log of new web apps, customer super hero stories and mobile web marvels.

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