A Beginner’s Guide to Creating a Content Strategy

In an age where user experience and customer needs are top priority and should be driving content decisions, you might not be getting the most out of your content unless it’s part of a concrete and aligned content strategy.

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Councils must invest in digital self-service now or face catastrophe

Suraj Kika, CEO, Jadu takes a look at why the need for digital self-service is greater than ever – and must happen now.

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Are you ready for WCAG 2.1?

Last summer, the Web Content Accessibility Guidelines (WCAG) were upgraded, helping to make the web more accessible than ever.

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FREE WEBINAR: Completely Break Free from Paper Forms, with eSignatures

The summer season technically started less than a month ago, but before long we’ll be bombarded with back to school campaign ads.

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Supporting a secure web

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How accessible is your website?

With the digital world continuing to evolve, it’s key that you’re meeting accessibility standards and ensuring the information you are sharing is accessible for EVERYONE.

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Yep - those 4 letters ‘GDPR’

No doubt you have heard a lot about GDPR, whether it’s from us, or from many other organisations. The thing is, it is an important piece of legislation and we together need to ensure we comply.

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Which email option will you choose?

As part of CXM release #94, we’re releasing some changes, providing you with more options for sending emails, so you can decide how your emails are sent from CXM.

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Jadu Continuum Platform and the GDPR

The General Data Protection Regulation (GDPR) will apply in the UK from 25th May 2018, and the government has confirmed that the UK’s decision to leave the EU will not affect the commencement of the GDPR.

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Personal notes and alerts coming soon in CXM

Personal notes and alerts will provide staff with additional information about a customer, when providing a service or talking to them on the phone.

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The official Jadu Blog (a peek inside). The musings and magic of the Jadu team and log of new web apps, customer super hero stories and mobile web marvels.

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