The Jadu Continuum Platform of Web Content Management, eForms & Payments and Case Management tools are developed from the ground-up, created by and for Government. It provides Government agencies with security, audit and workflow - all delivered on an 'upgrade-free' continuously released platform.
Birmingham City Council
A digital success story as Europe's largest local authority serving over one million customers, implements Jadu Continuum to better serve its customers.
In 2017 Swindon launched their first Jadu CXM digital service and within two days 1,300 subscriptions had been set-up. They now have over 67 case types in place and over 23,176 subscribers.
We enable public sector organisations, government departments and local authorities to provide engaging customer-friendly web experiences that focus on user needs with an outstanding reputation for accessibility.
All the right tools
Jadu is an extensible platform allowing integration with CRM, document / financial / case management systems along with online payment merchants.
With the right tools for customer engagement we can help your organisation work efficiently towards objectives set by Government and the need to make savings through channel shift.
We continue to specialise in developing applications and technology that help government organisations achieve excellence.
Channel shift ready
Our platform combines Web Content Management with online form and data capture tools to provide user friendly and transactional websites allowing customers to easily make online payments, request services, report problems or simply locate 'need to know' information.
Effective search and mobile friendly websites ensure complete customer focus, customer adoption and channel shift.
We created a responsive and user centred design, beautifully presented utilising the Jadu platform like never before. Jadu worked closely with Manchester to produce something truly unique and that's changed the face of local government websites.
The challenge local authorities currently face is how to reduce costs whilst maintaining the quality of services and improving customer access to those services. Kingston’s answer is a programme of work called Customer First.
