Government

Delivering digital by choice

The Jadu Continuum Platform of Web Content Management, eForms & Payments and Case Management tools are developed from the ground-up, created by and for Government. It provides Government agencies with security, audit and workflow - all delivered on an 'upgrade-free' continuously released platform.

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Birmingham City Council

A digital success story as Europe's largest local authority serving over one million customers, implements Jadu Continuum to better serve its customers.

Read more and watch the video.

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London Borough of Hounslow

A new way to deliver digital services using 'lite' CRM and how they implemented and integrated a ‘real-time’ digital customer services platform.

Read more and watch the videos.

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Swindon Borough Council

In 2017 Swindon launched their first Jadu CXM digital service and within two days 1,300 subscriptions had been set-up. They now have over 67 case types in place and over 23,176 subscribers.

Read more and watch the videos.

Jadu Continuum benefits

With proven Agile implementation methods and have a powerful community of users including Birmingham City Council, The Royal Borough of Kingston and Manchester City Council, the Jadu Continuum platform provides a suite of web productivity tools that simply delivers.

We enable public sector organisations, government departments and local authorities to provide engaging customer-friendly web experiences that focus on user needs with an outstanding reputation for accessibility.

All the right tools

Jadu is an extensible platform allowing integration with CRM, document / financial / case management systems along with online payment merchants.

With the right tools for customer engagement we can help your organisation work efficiently towards objectives set by Government and the need to make savings through channel shift.

We continue to specialise in developing applications and technology that help government organisations achieve excellence.

Channel shift ready

Our platform combines Web Content Management with online form and data capture tools to provide user friendly and transactional websites allowing customers to easily make online payments, request services, report problems or simply locate 'need to know' information.

Effective search and mobile friendly websites ensure complete customer focus, customer adoption and channel shift.

Read more about delivering more for less, channel shift and web efficiency savings.

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Manchester City Council

We created a responsive and user centred design, beautifully presented utilising the Jadu platform like never before. Jadu worked closely with Manchester to produce something truly unique and that's changed the face of local government websites.

Read the Manchester case study.

Royal Borough of Kingston homepage

Royal Borough of Kingston

The challenge local authorities currently face is how to reduce costs whilst maintaining the quality of services and improving customer access to those services. Kingston’s answer is a programme of work called Customer First.

Read the Kingston Council case study.

Our channel shift white paper

Channel shift is a concept we are very adept at understanding and provide the tools and knowledge to make it happen.

Web Content Management

Keep your customers up to date, create and publish engaging web content securely and easily and on all devices.

eForms and Payments

Build secure and easy-to-use online forms, with flexible integrations and end-to-end transactions such as applications or payments.

Case Management

Your own digital concierge, providing a seamless experience and effective digital customer self-service.