Academy London 2017

A capacity audience joined us in London for the second major Academy of 2017. Partners and Integrations Hub were the themes of the day with more customer stories.

Digital Power, Critical Success

Methods - Digital Power

 

Dr Mark Thompson, Strategic Director of Methods, discusses the digital power of platform and how to embrace it. To future proof your digital strategy and organisation.

Keynote - Critical Success

 

Suraj Kika, Group CEO of Jadu, discusses the critical success factors of platform, sharing, partners and integrations.

Liberata - Accelerate Digital

 

Vijay Chandiramani, Chief Operating Officer at Liberata, explains how to accelerate your organisations digital transformation through the delivery of service.

Machine learning and leveraging utility

 

Machine Learning by Paul Stanton, Product Owner of Pulsar

Artificial Intelligence has seen significant acceleration in the last few years and is beginning to become widely adopted in the consumer markets.

Enabling the products we use everyday to help service customers, reduce contact and friction, triage and escalate - will be the defining difference between your organisation and competitors.

Leading that race are those who understand AI in context of the user and the benefits it offers. The process of understanding starts with the base elements upon which a universe of possibility exists.

In this presentation, Paul shows us a few concepts and ideas he and his team have been working on.

Customer Stories

University of Leeds

 

Antony Wood, Web Team Development Manager at the University of Leeds discusses creating a cloud site factory with Jadu Galaxies.

Norwich City Council

 

Anton Bull, Director of Business Services & Peter Large, Service Improvement Officer, share their experience of enabling digital engagement at Norwich City Counci.

Hounslow Council

 

Sam Hamilton, Website & Applications Development Manager at Hounslow Borough Council, discusses integration with Bartec.

Web Content Management

Keep your customers up to date, create and publish engaging web content securely and easily and on all devices.

eForms and Payments

Build secure and easy-to-use online forms, with flexible integrations and end-to-end transactions such as applications or payments.

Case Management

Your own digital concierge, providing a seamless experience and effective digital customer self-service.