Published 15th June 2016
The brand new website for Harrogate Borough Council is now mobile optimised and delivers a more user-friendly experience for residents in an attempt to increase site usage.
Royal Borough of Windsor & Maidenhead creates new ‘touchless’ cloud platform for digital customer service
Published 3rd June 2016
The Royal Borough of Windsor & Maidenhead has delivered a new digital customer service platform that aims to help customers self-serve by automating key back office processes and establishing real-time ‘collaborative’ case management.