Liberata and Jadu enabled Digital Transformation at Pendle Council contributes to 95% reduction in contact centre footfall
Published 30th August 2018
Pendle Council, working in partnership with government business process innovator Liberata UK, has implemented Jadu Continuum CXM (Customer Experience Management) as part of a wide-ranging digital transformation programme and seen a 95% reduction in footfall to its contact centre.
Birmingham City Council awarded ‘Special Designation for Innovative Web Design’ in Adobe Creativity Awards
Published 7th August 2018
The global Adobe Government Creativity Awards recognise the best work in connecting government and citizens and has recognised the redesigned Birmingham.gov.uk.