Lichfield District Council launches new citizens portal using Jadu eGov Content Server

Lichfield , UK - November 30th - Working in a joint procurement with neighbouring Cannock Chase District Council, Lichfield District Council (LDC) have launched their new website...

The Lichfield District covers some 93,000 residents in Lichfield, Burntwood, and another 26 smaller parishes. The District Council's main responsibilities include: housing, planning, building control, leisure and recreational, arts and tourism, environmental health, waste collections.

Lichfield's implementation was led by Jadu Local Authority Delivery Manager, Paul Johnson: "We migrated over 500 pages of content from the Councils previous CMS system using a combination of devolved content editors and the Communcations team. We also utilised content from other Jadu eGov partner authorities such as Kettering and Northampton Borough Councils."

LDC's Communications and PR manager Elizabeth Thatcher was responsible for the implementation and roll out of the CMS: "In just 8 weeks we successfully launched our new website, with over 500 pages, fully trained 10 content editors and introduced many other content providers to the system. The speed of our implementation was underpinned by the level of onsite support provided by Jadu, their clear guidance and comprehensive training. The way in which the Jadu team managed to, at each stage, demystify the world of content management systems perfectly, and for any audience, also helped smooth the process!"

Councillor David S. Smith, Leader of Lichfield District Council, said: "I am thrilled that the new website is up and running. It will give residents a fantastic opportunity to interact with us, accessing information about council services any time of the day or night."

Jadu helps its partners plan and co-ordinate the delivery of e-enabled services by establishing technical roadmaps after the core implementation has launched. "We have many plans to enhance our new website by linking to back-end systems and investigating emerging requirements, from a single business account, to a complete members online section. Again, Jadu have been responsive and supportive in helping us to visualise our requirements and to develop roadmaps for implementation." Says Elizabeth.

"In Jadu I strongly feel we have selected a long-term partner capable of responding to our needs and helping us to both develop, and to lead the way, on online service enhancements. With Jadu's support, I believe we will be able to deliver tangible and real benefits to all our customers and stakeholders."

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Published: 19th January 2006