"View the corresponding case in CXM" Links

The below table details if the "View the corresponding case in CXM" link should appear to the user for the conditions.

Form View Payment Route Template Run As Signed In User CXM Link on Completion Page Admin Using CXM Login Admin Using CMS Login Behaviour
Web Yes No N/A N/A N/A The payments complete will not show a link regardless of the user being signed in or not because the template is set to not run as the signed in user.
Web Yes Yes N/A N/A N/A The payment complete page will show the link to the CXM case if the user is signed in. The link will not be shown for anonymous users
Web No No Yes N/A N/A No link will be shown
Web No Yes Yes N/A N/A Link is only shown for signed in users, link is not shown for anonymous users
Internal Yes No N/A Yes No The payment complete page will show the link to the CXM case if the admin has permission to view the case.
Internal Yes Yes N/A Yes No The payment complete page will show the link to the CXM case if the admin has permission to view the case.
Internal No No Yes Yes No Link to the CXM case will only be shown if the admin has permission to view the case.
Internal No Yes Yes Yes No Link to the CXM case should only be shown if the admin has permission to view the case.
Internal Yes No N/A No Yes No link should be shown
Internal Yes Yes N/A No Yes No link should be shown
Internal No No N/A No Yes No link should be shown
Internal No Yes N/A No Yes No link should be shown

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