Querying a balance

To query a balance, login to the site and visit www.yoursite.com/payments/balance, replacing www.yoursite.com with the domain of your site. This will load the balances homepage.

Enter a reference number, and click 'Find'. If the reference number has been imported, the balance to be paid will be displayed. Click 'Make a payment' to proceed to PayBridge.

NOTE 'Make a payment' will only be displayed if a single service can be found that meets the necessary requirements:

• the service must be 'Billed'
• the service must be live
• the service must have a fund code that matches the fund code of the balance record
• the service must have a check digit which the reference provided validates against