Rules after submission

Some rules are evaluated after submission, which can send the submitted data to other systems.

An example of an action that runs after submission is creating a case in Jadu CXM. The form collects all data necessary from the customer, and the CXM action sends this to Jadu CXM when the user submits the form.

Setting a rule to run after submission

To configure a rule to run after a form is submitted, use the dropdown in the When block, and select 'User submits the form'.

NOTE Individual actions are designed to be fired either before or after submission. XFP will change the list of possible actions based on whether the rule is set to run before or after submission, so only suitable actions can be used.

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