Form Instructions
Form instructions are presented to the customer at the very beginning of your form.
Form level instructions you provide should help the customer understand how to complete the form and should apply to the whole form - you can set instructions specific to a page on the page itself. As an example if the customer is required to provide evidence as part of their submission, you should mention what evidence is expected in the form level instructions. This will allow the customer to gather all the documents and information they need before beginning the form.
You can choose whether or not to display form level instructions on a form. Not all forms will require form level instructions. If you do not enable the instructions page on your form your customer will be taken directly to the first question page.
Enabling the instructions page
If you don't already have the form open, begin by finding your form in the form list and click on the title to open the form.
At the top of the panel on the left hand side there is a toggle to show the instructions page. Click the Show instructions page toggle, it will go green when enabled.
Once enabled the instructions page will be added to your form and an editor will open on the right hand side. This is where you can enter your instructions content.
After you have added your instructions page content click Save.
Disabling the instructions page
If you don't already have the form open, begin by finding your form in the form list and click on the title to open the form.
At the top of the panel on the left hand side there is a toggle to show the instructions page. Click the Show instructions page toggle
A warning will pop up warning you that any content you've entered into the instructions page will be removed if you continue.
If you change your mind and do not want to remove the instructions pages click I've changed my mind to close the warning message.
If you want to continue, click the Remove Instructions Page button. This will close the warning message and the instructions page will be removed from the form.