Integrated components
What is it?
A question that pulls in data from an external source. This question can consist of multiple fields, following a step by step process. Customers answer the first field, and lookup their answer to populate the next step.
When should I use it?
Integrated components should be used for collecting customer answers based on data pulled in from an external system.
Example scenarios
'Your address' - Address data will be pulled into the component from a third party address service. The customer will enter their postcode in the first step. XFP looks this up, and provides the customer with a list of addresses at the postcode, so they can select their own.
Settings
Name | Description |
---|---|
Question text | The label shown next to the question |
Type | The type of integrated component - is it address lookup, street lookup or something else? |
Required | Does the question have to be answered? |
Help text | Text displayed under the question to guide the customer as to how to answer it |
Show internally | If enabled, this question will be shown on internal forms |
Show publicly | If enabled, this question will be shown on online forms |