Text area
What is it?
A simple text area, labelled with some configurable text
When should I use it?
A text area should be used when you expect an answer of more than a few words from the customer.
Example scenarios
'Please tell us about your experience' or 'Details of your complaint'.
Settings
| Name | Description |
|---|---|
| Question text | The label shown next to the field |
| Dimensions | How many rows and columns to show in the text area (may be overridden by your site styling) |
| Use validation | Whether to apply validation to the field, e.g. alphabetic or integer |
| Restrict answer length | Set an upper limit on the number of characters that can be entered |
| Required | Does the question have to be answered? |
| Default answer | The value to initially display in the field, that the customer can then modify |
| Placeholder text | A hint to display in the field, so the customer knows what to enter |
| Help text | Text displayed under the field to guide the customer as to what they should enter |
| Show internally | If enabled, this field will be shown on internal forms |
| Show publicly | If enabled, this field will be shown on online forms |