With Christmas just around the corner we wanted to share some information about what will be happening in Jadu & Spacecraft during December!

The change freeze starts on the 20th December 2018 and finishes on the 4th January 2019. This means that any requests for product updates across the Jadu Platform or custom changes (custom packages containing medium or low priority fixes or any front end developments) will be released to your Live environment after the festive period. The non-public facing sites (such as UAT sites or pre-production) will be patched as usual.

The support team will offline on the 25th, 26th December and 1st January but our on-call team will still respond immediately to priority one incidents as normal.

Let's get started!


Homepage - releases

Continuum releases

Our product teams ship a new release of our products every two weeks. Find out what features, fixes and updates have been made.

Homepage - manuals

Documentation

Our library of developer documentation is available including system requirements, installation and patch instructions.

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Training

Do you know the full potential of the Jadu platform? Do you use these tools to full effect? Are your communications easy to understand?


Your feedback

Like everything at Jadu, we’re going to be iterating Supportal regularly, so your feedback and ideas are essential! Please do send your feedback, comments or ideas!

Submit a feature request

Suggest a feature or update for inclusion in a future release of Continuum.

Manage support tickets

Manage, raise and hopefully close your Continuum support tickets!


Certified Training Programs

Customer Certified Training Program booklet

Whether you’re new or existing Jadu customers, we want our product experts to make the teams within your organisation the experts in using your software. 

Download the Customer Certified Training Program booklet here.

Our comprehensive, Certified Training Programs provide your teams with the understanding, training and skills needed to use all of the key components and features of Jadu products, to help deliver a better customer experience

Certified Training Programs

Partner Certified Training Program booklet

Whether you’re new or existing Jadu partners, we want our product experts to make the teams within your organisation the experts in using our software so they can effectively train and support our joint customers.

Download the Partner Certified Training Program booklet here.