Esri LocatorHub

Enable this integration for XFP to lookup Property and Street type addresses using the Esri LocatorHub and ArcGIS REST APIs.

LocatorHub configuration

  • Enter the URLs of the LocatorHub & ArcGIS REST APIs
  • Enter the identifier of the locator you wish to use for property lookups, and the capability to use if not ADDRESS (the default). For a Merge Locator, the capability is likely to be MERGE, and for a Cascade Locator, it is likely to be CASCADE.
  • Enter the identifier of the locator you wish to use for street lookups, and the capability to use if not STREET (the default).

Note

Once the Esri LocatorHub integration has been successfully enabled in both CXM and XFP you should only use the Verified Address - ESRI LocatorHub component for address lookups. This will ensure the address selected in XFP can also be retrieved in the case in CXM.

If you use the Verified Address - ESRI LocatorHub integrated component on your form and want to send the address to CXM you will need to map the QuestionName - Property variable. This will ensure the Locator Hub ID is also sent along with the UPRN and CXM can retrieve the correct address.

For all other standard address lookup components (SinglePoint, NLPGAnywhere etc...) use the QuestionName - UPRN variable.

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