Viewing Payments

In this interface, orders can be viewed, exported and completed.

Payments Interface

Figure : The 'Payments' interface

The list view is split into three tab:

  • Started - any orders that have been started but not yet paid for.
  • Submitted - orders that have been paid for but not yet completed.
  • Processed - orders that have been completed in the Control Centre.

The view can be changed by using the 'Status' buttons under the heading of the interface. The default view on page load is 'Submitted'.

Viewing a specific order

To view a specific order in more detail, click the corresponding order number in the list view. This will open the order in the 'Order details' interface.

Payment Details Interface

This interface gives more detail on a specific order, such as the currency paid in, the payment provider used, and an itemised list of services purchased. It will also provide details for the submitting customer or administrator if applicable.

Notes can be added to an order by completing the 'Notes' text area at the bottom of the 'Payments Details' interface. Any existing notes for the order will appear in this text area, and can be edited. Once this text area is completed, save the notes by clicking the 'Save Notes' button.

Exporting order(s)

Orders can be exported from the list view, or from the details page for a single order.

To export order(s), click Actions and then click Export Order(s).

Orders can be exported from PayBridge in three formats:

  • Fixed-width
  • CSV
  • XML

The fields present in the exported file are identical for all three formats, and are as detailed in the table below:

Field Data Fixed-width info
date The date the order was submitted, in the format dd/mm/yyyy Always 10 characters
time The time the order was submitted, in the format hh:mm 6 characters, left-aligned
reference The item reference number 15 characters, left-aligned
fund The fund code relating to the service 4 characters, left-aligned
cardType The card type of the order 8 characters, left-aligned
amount The amount of the order item 10 characters, right-aligned
orderID The id of the order that the item is part of 12 characters, left-aligned
orderItemID The id of the order item 12 characters, left-aligned
payeeName The name of the payee, blank if payees are not used 30 characters, left-aligned
payeeTel The telephone number of the payee, blank if payees are not used 30 characters, left-aligned
payeeEmail The email of the payee, blank if payees are not used 40 characters, left-aligned
payeeAddress1 The first line of the payee's address, blank if payees are not used 30 characters, left-aligned
payeeAddress2 The second line of the payee's address, blank if payees are not used 30 characters, left-aligned
payeeCity The city that the payee lives in, blank if payees are not used 30 characters, left-aligned
payeePostcode The postcode of the payee, blank if payees are not used 10 characters, left-aligned
Completing the order

Orders can be completed from the list view, or from the details page for a single order.

This can be done by selecting Complete Order from the Actions dropdown menu. Completing an order will change its status from 'Submitted' to 'Completed'.

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