Continuum CXM #162
Improvement It is now possible to filter cases by "staff assigned". Users can select a staff users from the "staff assigned" filter, which will return all cases where that selected user is individually assigned.
Improvement It is now possible to filter cases by "staff assigned". Users can select a staff users from the "staff assigned" filter, which will return all cases where that selected user is individually assigned.
This entry was posted by Dave Gudgeon on 19/04/2024.
News and feature updates for Continuum CXM, customer experience and case management from Jadu