CXM Service API Client - Developer Guide
A guide for developers wanting to interact with CXM using the PHP Service API Client.
What is the CXM Service API?
The Service API is a REST API that provides access to CXM Case and User actions such as:
- create a new Case
- change the status of a Case
- change the details of a Case
- attach files to a Case
- retrieve details of the current User
What is the CXM Service API Client?
This is a PHP package provided by Jadu that acts as a wrapper for the interaction with the Service API. The client deals with all of the direct API interaction, allowing developers to focus on building their integrations.
How do I get access to the API?
Access is controlled by an API key. This will need to be generated in the CXM Control Centre by a User with the required permission to do so.