The Academy will be held in Manchester Central Convention Complex in the Cobden Rooms from 9am - 5pm.
Bob Brown - CIO Information, Communication and Technology from Manchester City Council will help open up the Academy during the keynote.
Detailed agenda to come soon but you can expect:
- Keynote - Presented by Suraj Kika, Jadu & Bob Brown, Manchester City Council
- Show and tell customer success stories from:
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Bob Brown, CIO - Manchester City Council
Turning suppliers into partners
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Cherie Root, Acting Corporate Director - Braintree District Council
Creating a Digital Strategy: Get suppliers on board and Sell it Internally
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Kathryn Halton, Website Co-ordinator - Pendle Borough Council
Our Story of Transformation
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Victoria Lawson, Director of Customer Services and Communications - London Borough of Hounslow
Why we moved from Lagan to MyAccount, CXM - for the customer!
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Rebecca Peck, Head of Customer Experience - Royal Borough of Kingston upon Thames and London Borough of Sutton
Delivering THE digital experience.
- Interactive product updates
As the last academy was a sell out event we recommend you reserve your tickets as soon as you can. Please cancel your ticket if you can no longer attend, it's important to give other customers the opportunity to come along! Final date for booking tickets is 22 June 2018.
