The next Jadu Academy will take place in Manchester Central on 2nd July 2018. We're nearly at full capacity - last chance to register before registration is closed on 22nd June 2018.
TheAcademy will be held in Manchester Central Convention Complex in the Cobden Rooms from 9am - 5pm.
Bob Brown - CIO Information, Communication and Technology from Manchester City Council will help open up the Academy during the keynote.
Detailed agenda to come soon but you can expect:
Keynote - Presented by Suraj Kika, Jadu & Bob Brown, Manchester City Council
Show and tell customer success stories from:
Bob Brown, CIO - Manchester City Council
Turning suppliers into partners
Cherie Root, Acting Corporate Director - Braintree District Council
Creating a Digital Strategy: Get suppliers on board and Sell it Internally
Kathryn Halton, Website Co-ordinator - Pendle Borough Council
Our Story of Transformation
Victoria Lawson, Director of Customer Services and Communications - London Borough of Hounslow
Why we moved from Lagan to MyAccount, CXM - for the customer!
Rebecca Peck, Head of Customer Experience - Royal Borough of Kingston upon Thames and London Borough of Sutton
Delivering THE digital experience.
Interactive product updates
As the last academy was a sell out event we recommend you reserve your tickets as soon as you can. Please cancel your ticket if you can no longer attend, it's important to give other customers the opportunity to come along! Final date for booking tickets is 22 June 2018.
The first Jadu Academy of 2018 took place at Maple House in Birmingham on 14th March 2018. Our biggest Academy yet. Focusing on digital transformation through Jadu Continuum solutions it proved a great success.
Another great Academy which included a variety of workshops and product updates plus customer stories from Kings Lynn and West Norfolk Council, East Lothian Council and Harrow Council. There was also a very enlightening presentation and demo on Machine Learning and the Jadu Companion App.
A capacity audience joined us in London for the second major Academy of 2017. Partners and Integrations Hub were the themes of the day, in the keynote Jadu Group CEO Suraj Kika presented new services and product updates and introduced Methods and Liberata as CXM delivery partners.
A capacity audience joined us in Birmingham for the first Academy of 2017. AI & Machine learning was the theme of the day, in the keynote CEO Suraj Kika, presents what organisations should do to prepare to be able to fully exploit the new technology.
There was plenty of excitement at this Academy. From live eye-tracking sessions delivered by our partner agency, Spacecraft Digital, to innovation games and brand new product features revealed. Featuring talks from Birmingham City Council and the Planning Portal.
At this Academy we presented the brand new ‘MyAccount’ demonstrating how our product strategy focuses on digital customer self-service, ePayments and 'lite' CRM / Case Management. Guest speakers included Neil Lawrence, Digital Development Manager for Oxford City Council and James Peterson, Corporate Web Manager, London Borough of Wandsworth.
Richard Friend, Global Business Director started the day with an update on all things Jadu. Presentations came from Matt Culpin, Creative Director on our user centred design process. Tom Nickalls, Product Manager of CXM and Rachael Johnston, UX Designer with feedback and insight learned in the Eye Tracking sessions.