Jadu Academy 2025: The Age of Agents
We hosted the 2025 Jadu Academy in London on Tuesday 8th July 2025!
This year at the Jadu Academy, our theme was “The Age of Agents”.
We’re navigating a transformative shift of accelerating technology and the way digital services are delivered with the rise of AI-powered agents (chatbots, virtual assistants, robotics, and automation). Today, digital services are defined by this technology.
To be ready for a digital, self-service future, we must embrace modern standards that place accessibility, interoperability, and innovation at the heart of service delivery. This will ensure that AI and AI-agents aren’t just an add-on, but a fundamental driver of more accessible, responsive, and efficient self-service.
Catch up on the recordings
Jadu Academy 2026 announcements coming soon...
