Local Government

Local Government

Jadu powers over a third of local UK authorities and over 80 Australian councils.

Perfect council website

Local Government continues to face the dual challenges of increased demand and decreased funding. We help councils meet those challenges head-on by harnessing technology to enable effective digital self-service.

Jadu is the low code platform that delivers the best possible digital experience for councils and end users. It's relied upon by leading local authorities to:

  • Deliver award winning user experiences
  • Ensure digital is the channel of choice for residents and businesses
  • Achieve significant cost savings

On top of the Jadu platform, our design team of Local Government specialists offer a number of services to carefully craft accessible and digitally inclusive web experiences.

We've helped councils of all sizes, from the largest local authorities in the U.K., including Birmingham City Council and Manchester City Council, to unitaries, boroughs and county councils.

A selection of Jadu powered websites

Community driven

The Jadu Community is vibrant and inclusive. It regularly meets and knowledge-shares at Jadu Academy events, it collaborates via Slack channels and shares assets on the Jadu Library, a community driven repository of shared material.

The friendly community spirit enables councils to focus on being hubs for economic and social exchange, building on proven success, rather than reinventing the wheel time and time again.

A woman browsing a CXM case type on the Jadu library
Coloured building blocks

Lichfield District Council achieved 82% channel shift with 4 weeks of launching its first Jadu CXM case type (Garden Waste).

Read the case study

The building blocks of Digital Local Government

Jadu supports the Government as a Platform (GaaP) approach created by the UK Government Digital Service (GDS) to ensure common, standardised and user tested components that can be used across the public sector.

Rather than relying on costly bespoke systems, Jadu provides building blocks that can be pieced together using proven approaches.

Low-code Jadu CMS (Content management System), Jadu CXM (Customer Experience Management) and Jadu XFP (XForms Professional) products offer extensive integration capabilities and can be built out modularly, enabling case types to be rolled-out to fit the priorities of Local Authorities.

Success examples

Birmingham City Council

Multi-award winning website of Europe's largest local authority

Read the case study

Swindon Borough Council

From 8% to 64% of all transactions online within two years!

Read the case study

Logan City Council

Going Gold at the Plain English Awards 

Read the case study

Our partner network is united in its commitment to delivering high quality digital services. The network includes digital transformation specialists, best in class third-party technology providers and leading accessibility experts from around the world.

View a full list of partners

A selection of our partners

  • Abilitynet
  • Bartec Municipal Services
  • Blueprism
  • Methods
  • Northgate Public Services
  • Shaw Trust
  • Silktide
  • Sopra Steria