A practical webinar on modern website search with Agent-Ex: Search.
People don’t browse websites anymore. They arrive with a question and expect fast, accurate answers they can trust.
Hosted by Paul Stanton, Head of AI, UX and R&D, this session shows how Agent-Ex: Search transforms traditional web search into a reliable, accessible self-service experience without automated chatbots or complex set up. You’ll see a live demo of Agent-Ex: Search in action and learn how it builds trust, supports accessibility, multilingual users and works seamlessly in regulated environments.
Paul will also explore how Agent‑Ex: Search identifies knowledge gaps across your site, highlights trends over time in what users are searching for, and helps teams continuously improve content and customer experience.
What you’ll see:
- How users get clear, trustworthy answers directly in search
- How the system surfaces knowledge gaps and emerging trends
- Accessibility and multilingual support in practice
- How better search reduces avoidable contact
Relevant for teams across local government, education, transport, utilities, housing and other customer‑facing organisations.
