Most enterprises have agentic AI on the roadmap. Far fewer are seeing returns. If your programme feels stuck or you’re not sure you’re building on the right foundations, this webinar is for you.
Hosted by our parent company, Netcall, you’ll get Forrester’s latest read on where enterprises genuinely are in their AI maturity, and a practical framework for moving forward with confidence. Netcall CIO, Richard Farrell, and guest speaker, Forrester VP & Principal Analyst, Bernhard Schaffrik, unpack why so many agentic AI programmes under-deliver and assess what leading organisations are doing differently.
Customer panel:
We’ve selected customer organisations which are leading in their approach to agentic AI, to share with you first-hand how they are applying AI in real operational environments:
- From AI-powered triage and intelligent routing to scaled automation within small teams, panellists will walk through what they’ve implemented, the results they’ve achieved and the challenges they overcame.
- Honest insight into what it takes to build trust in agentic AI and where to keep humans in the loop.
- How leaders are shifting from caution to confidence as they measure real business value.
Speakers:
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Dr Bernhard Schaffrik, Principal Analyst, Forrester
- Richard Farrell, Chief Innovation Officer, Netcall
- James Begg, Head of Digital Chapters, Santander UK
- Clare Evans, Director - Transformation, Tewkesbury Borough Council
- James Rawlinson, Director of Health Informatics, The Rotherham NHS Foundation Trust
Register now and learn how to confidently progress your journey towards an agentic enterprise, at a pace that delivers sustainable outcomes, not just quick wins.
