Join us at Runnymede Borough Council’s Digital Connect Day as we learn about their journey of digital transformation and reimagination of public services using the Jadu Digital Platform.
We’re excited to reveal that the next Jadu Connect Day will be on Tuesday 5th September 2023, hosted by Runnymede Borough Council, and sponsored by Jadu and AWS.
In just 10 months, Runnymede embraced innovation and achieved incredible milestones in their goal to “make every contact count," by offering a seamless and unified customer experience.
With interactive sessions, workshops and LIVE demonstrations, you will learn about Runnymede’s approach to:
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The drivers behind digital transformation within the council, and how they garnered senior leadership buy-in
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See how Runnymede transformed its digital services in just 10 months, from introducing a new website, OneAccount, payment system, and customer service platform
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Discover how Runnymede embraced the Jadu Digital Platform to integrate their systems, resulting in a revenue collection of £14 million since August 2021
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Learn how Runnymede has transformed its customer service by integrating telephony and CRM, saving over 1,250 hours annually, and establishing a new post to bridge the gap between their teams
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Explore the creation of a new reporting hub leveraging Jadu Connect and open source technology, leading to cost savings of over £190,000
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Driving Online Engagement: Hear about Runnymede's success in increasing garden waste subscribers using online services by 30% since the implementation of the Jadu Digital Platform
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Discover how Runnymede achieved the joint first position on the Silktide index for 13 consecutive months, showcasing their commitment to accessibility
You will also have the opportunity to network with other senior leaders in Local Government and participate in a Q&A session with Runnymede's digital team.
With limited spaces available, be sure not to miss out and sign up now.
We can't wait to see you there!
