In a rapidly changing digital environment, this session in collaboration with our partner, i3 Verticals, will explore how to build a Digital Layer.
The AI era isn’t coming, it’s already here! And the leaders who modernize now (you!) will define tomorrow.
The acceleration of AI and emerging digital technologies is reshaping how organizations deliver services, engage with customers, and operate at scale. Leaders who fail to modernize their digital infrastructure risk being left behind in a landscape where adaptability and automation define success.
Join us and i3 Verticals for a strategic discussion on how digital leaders can prepare for the next wave of transformation by embedding a Digital Layer, a flexible foundation that integrates with back-office systems, enhances self-service capabilities, and scales with AI-driven innovation.
What You'll Learn
- The rise of AI agents and their role in transforming service delivery
- Rethinking digital services to meet evolving workforce and customer needs
- How to build a future-ready digital layer with accessibility, automation, and interoperability
- Why legacy systems are a risk—and what modern, AI-ready architecture looks like
- Strategies for scaling websites, portals, and forms into seamless ecosystems
