Jadu MyAccount

Personalised experiences

Jadu MyAccount provides a safe and convenient way for end users to access their services in one place.

A personalised dashboard enables users to access key services, raise and track cases, make payments, access account information and more!  

Account holders can:

  • Securely log in
  • Access services 24/7 
  • View personalised data 
  • Submit online requests and track their progress
  • Check balances and proceed to payments
  • Benefit from having oversight of everything in one place
The Jadu my account homepage

Effective self-service

Jadu MyAccount holders can access personal dashboards, which pull in data from (often separate) back office systems, to provide a single, convenient overview. 

As a centralized place from which users can access the services they need, users can access online forms, account balances, payments and many other service requests. The result is more effective self-service!

The Birmingham My Account page


  • No “radio silence” as users are kept fully informed 
  • Unified user interactions (regardless of siloed back office systems)
  • Personalised and convenient experiences



Business Accounts

Business Accounts work similarly to a Jadu MyAccount but give multiple users access.

This makes it easy for individuals to transact and apply for services on behalf of organisations. 

Business Account users can: 

  • Tailor services applicable to the business e.g. registering for a skip permit and paying council tax
  • Manage all transactions with the business, in one place
  • Allow multiple users to access transactions