Jadu Continuum CMS, the platform of choice for many corporate, educational and governmental organisations worldwide, has added an easy out-of-the-box Cludo search and insights integration.
Cludo site search and insights differentiates itself by delivering search data in a way that is easily interpreted and acted upon.
With other search tools, you’re given a black-box where the inner workings and data is hidden from the user, but Cludo users are able to pull invaluable data that is delivered in a marketing-friendly format,” says Philip Andersen, CEO of Cludo.
The real gold in Cludo’s product comes from the analytics, which are accessible to people at all levels of technical competency,” says Sarah Backhouse, Software Product Manager, Jadu.
Jadu users are increasingly looking to implement Cludo as it’s highly accessible, which is particularly appealing to organisations such as councils that do not have data analysts constantly on hand. This new integration makes things very easy for them.
Independent professional body Socitm, which rates the websites of UK councils, awarded Jadu and Cludo user Northampton Borough Council four out of four stars for its site search functionality.
We received really excellent feedback about the quick links! Because Cludo is so simple and has so much functionality, it really does help me to manage our customers’ searches and make sure their time on our website is as stress-free as possible,” says Laura Church, Web and Digital Officer at Northampton Borough Council.
Cludo is used by many organisations around the world, including Easyjet, Cisco, The Bank of England and borough councils throughout the U.K. It is easily customisable and uses machine learning driven intelligence to improve the relevance and accuracy of results while still allowing users to have full control over their search.
Many visitors, especially on mobile, are seeking more direct pathways to reach specific information. This can often be quite difficult on large websites using standard navigation, where the desired information may be several layers deep,” says Philip Andersen, CEO of Cludo.
These are visitors who are looking for something specific, and if they can’t easily and quickly find the information they’re looking for, your staff will spend time and resources helping them over the phone” adds Philip.