Paperless Solutions Forges Alliance with Jadu to Bring Accessible Customer Experience and Self-Service Solutions to the Market

Paperless Solutions

Paperless Solutions, Inc. announced today, a strategic partnership with Jadu, a pioneer in accessible CRM, digital experience platforms and self-service portal technology.

The new alliance will deliver Section-508 compliant solutions directly to customers, constituents and stakeholders.

Paperless Solutions, renowned for its comprehensive content solutions, will integrate Jadu's extensive suite of self-service offerings into its solution portfolio. Jadu's state-of-the-art low-code web portal, eForms and CRM platform introduces innovative, automated self-service solutions, including online and external-facing forms, dynamic website portals, electronic payment systems, and more. The applications, receiving high acclaim in international markets, are particularly transformative for sectors such as Government, Commercial, Manufacturing, and Higher Education, with significant impact observed in Accounts Payables, Human Resources, and Legal departments.

As esteemed partners of Hyland, a leading global provider of intelligent content solutions, both organizations leverage the power of the Hyland Content Portal powered by Jadu Central, seamlessly integrating with the OnBase platform, and its associated WorkView based Case Management solutions. This synergy ensures a smooth, integrated digital experience for customers.

"We're thrilled to join forces with Paperless Solutions," says Suraj Kika, Chief Executive Officer at Jadu. "In the U.S. market, the emphasis on accessibility compliance is intensifying. The rise in litigation for non-compliance with Section 508 and the ADA accentuates the critical need for accessible online experiences. Paperless Solutions' proficiency in crafting accessible web experiences, intricate processes, and designing efficient workflows positions it perfectly to empower its customers with Jadu's accessible, low-code solutions."

"The possibilities with Jadu are endlessly exciting. Here we have an industry leader in Digital Transformation that vanguards channel shift and customer self-services. Everyone wants a better way," David Lewton, Paperless Solutions' Director of Sales and Marketing explained, "and with technology from Jadu applied to our expert solution frameworks, customers can address immediate needs improving online communications, portal access and agile CRM without sacrificing user experience or security."

This partnership between Jadu and Paperless Solutions marks a transformative chapter in digital customer engagement, setting a new standard for customer-centric solutions. It underscores both organizations' commitment to innovation and excellence in exceeding customer expectations.

For more information, please contact your Account Team today.

About Paperless Solutions
Paperless Solutions, Inc. has focused on designing and implementing enterprise content services solutions for over 20 years. Their team leverages award-winning Technical Support and a consultative approach to help customers boost productivity and customer and constituent satisfaction. Organizations in industries with the most stringent compliance requirements rely on Paperless’ experience to simplify processes, decrease costs and keep their businesses compliant. Paperless Solutions can configure digital solutions to many unique needs, including integrating with existing systems. Learn more at


Published: 21st February 2024