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Documentation

  • Accessibility Statement Template
  • Case Type Document Template
  • Complaints Service Design Flow Diagram
  • COVID-19 Coronavirus Scams Sample Content
  • Creating accessible Word documents
  • Customer Journey Canvas
  • CXM Integration
  • CXM Workbook Template
  • Digital Strategy: Braintree District Council
  • Digital Strategy: Noosa Council
  • Environmental Information Regulations Service Design Diagram
  • Freedom of Information Service Design Diagram
  • Gsuite Examples
  • Local Government Content Strategy Template
  • PDF Usage Guidance Document
  • Pulsar UX Framework
  • Street Scene Generic Service Design Diagram
  • Waste Bulky Uplift Service Design Flow Diagram
  • Waste Collection Issue (Overflow) Service Design Diagram
  • Waste Collection Unwanted Wheelie Bins Service Design Diagram
  • Waste Container Replacement Service Design Flow Diagram
  • Waste General Enquiry Service Design Diagram
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