Netcall Acquires Jadu, Expanding Accessible Digital Services for Public Sector
Netcall, a UK leader in AI-driven automation and customer engagement, has acquired Jadu, a digital experience platform provider recognised for its accessibility-first approach.
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Local Authorities collaborate in the adoption of ‘Open Data’ standards for election results data
Thanks to the open data movement, this year's election result data is set to be published, used and re-used in way that has never before been possible.
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East Northamptonshire Council delivers an ‘at your service’ customer experience with Web Content Management
East Northamptonshire Council places its citizens at the ‘heart’ of its customer services strategy. They are the driving factor behind the Council’s new ‘at your service’ web site which will provide the primary communication’s channel for delivering services and information in the way its customers want to receive them.
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Wellingborough Council upgrades Web platform to deliver 24 x 7 service
The delivery of improved service efficiency and customer responsiveness is a key priority for Wellingborough Council’s mission to make ‘Wellingborough a place to be proud of’. To achieve this, the Council has upgraded its web site to enable customers to raise requests for service on a 24 x7 basis.
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Southwark's simple secret to effective website design and excellent customer service
Southwark Council has launched a web site that it believes truly represents the diversity and culture of the borough, thanks to a design based on extensive research and engagement with local residents.
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Social Media in Higher Education - Research by Jadu
The importance of social media is rising up the strategic agenda for management and users at UK Universities
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University of Leeds 'empowers' users and asserts global identity with Jadu CMS
The University of Leeds intends to be within the top fifty universities world-wide by 2015. This has had major implications for the University's communication strategy with external and internal users. Jadu CMS has provided a 'building block' towards realising this strategy and delivering effective communication.
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South Lanarkshire Council invests in new technology from Jadu to upgrade web services
South Lanarkshire Council's aim is to provide excellent web services for its residents and business customers and to encourage online interaction through this service. To deliver this, the Council has selected Jadu to replace the existing web infrastructure and 'future proof' this investment.
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The City of Edinburgh Council partners with Jadu to deliver a ‘world class’ customer experience
The need to increase the level of online transactions available via the Council’s website was a key driver in Edinburgh Council’s recent selection of Jadu, a leading CMS solutions provider, to deliver a ‘world class’ customer experience.
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RICS partners with Jadu to establish a web platform for global roll-out
The Royal Institution of Chartered Surveyors (RICS) has announced a partnership with Jadu to deliver a global web platform capable of delivering a world class digital experience to users initially within the UK. This will be followed by a global roll-out with services customised to locality and user need.
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London Borough of Wandsworth ‘future proofs’ web strategy with Web Content Management
The London Borough of Wandsworth has launched a new web site to create greater customer engagement. Working in partnership with Jadu, a leading web content management provider, Wandsworth’s ‘standards driven’ web strategy, supported by Social Media technology, will ensure maximum customer benefit.
