Netcall Acquires Jadu, Expanding Accessible Digital Services for Public Sector
Netcall, a UK leader in AI-driven automation and customer engagement, has acquired Jadu, a digital experience platform provider recognised for its accessibility-first approach.
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Telford and Wrekin Council delivers a personalised 'one council - one source' customer service with transactional web platform
Telford & Wrekin Council has recently launched its new ‘customer driven’ web site, developed in partnership with leading web content management provider Jadu, to provide a personalised experience for anyone making online contact with the Council.
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Socitm launches web platform to future-proof membership services
As a membership organisation, and publishers of the ‘Better connected’ report on the quality of local council websites, a key objective for Socitm is the delivery of a modern, rich and more usable online experience for its members.
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Jadu selected by BT as preferred supplier partner for web content management delivery
Jadu, a leading web content management provider, has been selected by BT Global Services as a supplier of content management systems. Jadu was chosen after a rigorous and competitive supplier qualification process. Jadu was selected for their experience and quality delivery in the local authority and public sector market.
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Local Authorities collaborate in the adoption of ‘Open Data’ standards for election results data
Thanks to the open data movement, this year's election result data is set to be published, used and re-used in way that has never before been possible.
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East Northamptonshire Council delivers an ‘at your service’ customer experience with Web Content Management
East Northamptonshire Council places its citizens at the ‘heart’ of its customer services strategy. They are the driving factor behind the Council’s new ‘at your service’ web site which will provide the primary communication’s channel for delivering services and information in the way its customers want to receive them.
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Wellingborough Council upgrades Web platform to deliver 24 x 7 service
The delivery of improved service efficiency and customer responsiveness is a key priority for Wellingborough Council’s mission to make ‘Wellingborough a place to be proud of’. To achieve this, the Council has upgraded its web site to enable customers to raise requests for service on a 24 x7 basis.
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Southwark's simple secret to effective website design and excellent customer service
Southwark Council has launched a web site that it believes truly represents the diversity and culture of the borough, thanks to a design based on extensive research and engagement with local residents.
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Social Media in Higher Education - Research by Jadu
The importance of social media is rising up the strategic agenda for management and users at UK Universities
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University of Leeds 'empowers' users and asserts global identity with Jadu CMS
The University of Leeds intends to be within the top fifty universities world-wide by 2015. This has had major implications for the University's communication strategy with external and internal users. Jadu CMS has provided a 'building block' towards realising this strategy and delivering effective communication.
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South Lanarkshire Council invests in new technology from Jadu to upgrade web services
South Lanarkshire Council's aim is to provide excellent web services for its residents and business customers and to encourage online interaction through this service. To deliver this, the Council has selected Jadu to replace the existing web infrastructure and 'future proof' this investment.
