Netcall Acquires Jadu, Expanding Accessible Digital Services for Public Sector
Netcall, a UK leader in AI-driven automation and customer engagement, has acquired Jadu, a digital experience platform provider recognised for its accessibility-first approach.
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Stoke-on-Trent to give citizens ability to track service requests in real-time
Stoke-on-Trent City Council is moving to Jadu Continuum CXM, a cloud-based ‘real-time’ case management system that gives residents complete transparency over their interactions with the council.
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Birmingham City Council website wins Lovie Awards, including ‘People’s Lovie’ in Government & Civic category
Birmingham City Council has won a Gold award and a People’s Choice award at the Lovies, Europe’s leading awards organisation honouring excellence in design and user experience on the Internet.
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East Northamptonshire Council moves to Jadu ‘Digital Concierge’ to enable Channel Shift
East Northamptonshire Council, which serves 90,000 residents, is switching to Jadu Continuum CXM*, a cloud based solution for managing customer interactions.
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Cardinia Shire Council rolls out Jadu Continuum CMS
Cardinia Shire Council is known for its progressive organisational culture and work practices. In 2014, it moved to an Activity Based Working (ABW) environment, in which staff gave up assigned desks in favour of designated activity areas which have increased collaboration and innovation.
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Liberata partners with Jadu to drive intelligent customer experience through its Digital Council Platform
Jadu, a global web experience management software company and Liberata, a government process services provider have announced a strategic partnership to help councils deliver intelligent customer experience as part of their digital transformation programmes.
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Canterbury City Council switches to ‘real-time’ digital customer service platform and ‘lite’ CRM
Canterbury City Council is implementing a new approach to delivering online services with a cloud-based ‘real-time’ case management system by UK-based software company Jadu.
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Jadu partners with Ellucian to deliver value for Higher Education Institutions
Jadu, a global web experience management software company is announcing a partnership with Ellucian Inc., the worldwide leader in higher education software and services, to bring out-of-the-box integration to customers using the Jadu Continuum digital experience platform.
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Webby Awards honours new Birmingham City Council website
Birmingham City Council has been awarded official Honouree status in the 2017 Webby Awards, the leading international award honouring excellence on the internet.
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Jadu Continuum adds ‘Integrations Hub’ to make enterprise app and cloud service connections simple
Jadu is announcing the addition of ‘Integrations Hub’ to Jadu Continuum*, its continuously updated digital customer service platform.
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Alzheimer’s Society unveils engaging new brand and website in move to reach everyone affected by dementia
The leading dementia charity has redeveloped its website, which is powered by Jadu Continuum CMS and XFP and incorporates user-centred principles, to create a digital experience that is truly useful and engaging for all those affected by dementia.
