- Item Description
-
This case type allows personal data changes to be captured within CXM and then processed by a licensed user who has permission to be able to make amendments such as:
- Address
- Email address
- First name
- Last name
- Telephone number - main
- Telephone number - other
This is a self-contained case type - it has a CXM modal form for staff to capture changes rather than being linked to a publically available form.
-
- Direct Download Link
- Minimum requirements
- Jadu Continuum CXM
- Integrated Systems
- None
- Target Audience
- Internal
- Lead Customer
- Birmingham City Council
- License
Sign up for our newsletters
Fields marked with * are required