CXM Case Types

• Apply to Run a Local Event Form and Workflow
• Case Type Document Template
• Change of Citizen Details Workflow
• Community Event Booking Form and Workflow
• Complaints CXM Case Type
• Complaints Service Design Flow Diagram
• Complaints Service Design Template
• COVID-19 Business Grants Form (Example 1)
• COVID-19 Campus Inquiry Form and Workflow
• COVID-19 Community Assistance Form and Workflow
• COVID-19 Community Support Request Form and Workflow
• COVID-19 Discretionary Business Grant Form and Workflow
• COVID-19 Food Parcel Order Form and Workflow
• COVID-19 Outbound Welfare Calls to NHS Shielded Patient List Form and Workflow
• COVID-19 Staff and Volunteer Workforce Status Data Collection Form and Workflow
• COVID-19 Test and Trace Form and Workflow
• CXM Workbook Template
• Dropped Kerb / Vehicle Crossover Application Form and Workflow
• Early Years Entitlement Registration Form and Workflow
• Educational Fines Form and Workflow
• Environmental Information Requests Form and Workflow
• Financial Aid Income Verification Form and Workflow
• Highway Waiver Permits Form and Workflow
• House of Multiple Occupation (HMO) Licence Form and Workflow
• Household Waste and Recycling Centre Booking Form and Workflow
• Independent Travel Training Form and Workflow
• Member / MP / MEP / Leader Enquiries Form and Workflow
• Parking Bay Suspensions Form and Workflow
• Recruitment Process (Workflow Documentation and Case Types)
• Report Flytipping Form and Workflow
• Stay Safe Partnership Course Bookings Form and Workflow
• Storage of Dangerous Substances Report Form and Workflow
• Subject Access Requests Form and Workflow
• Supported Childcare Funding Referral Form and Workflow
• Waste Container Replacement Form and Workflow