- Item Description
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CXM Case Type / Workflow to power stages 1, 2, and 3 of a corporate complaints process.
Multiple XFP Forms have also been shared in order to provide Citizens with the ability to raise the New Complaint intiailly, but then also subsequently to provide a response for any further information as required within the workflow.
An overview of the resulting complaint process is provided within the demonstration movie below.
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- Direct Download Link
- Related
- Minimum requirements
- Jadu CXM and Jadu XFP
- Integrated Systems
- None
- Target Audience
- Public and Internal
- Lead Customer
- Jadu Customer Success
- User Tested
- This artifact has been user tested.
- License
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