Jadu Appoints Paul Greenhead as New Chief Operating Officer to Spearhead Business Transformation and Growth
Jadu, a pioneer in accessible CRM, digital experience platforms and self-service web technology for the public sector, announces the appointment of Paul Greenhead as its new Chief Operational Officer.
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Liberata and Jadu enabled Digital Transformation at Pendle Council contributes to 95% reduction in contact centre footfall
Pendle Council, working in partnership with government business process innovator Liberata UK, has implemented Jadu Continuum CXM (Customer Experience Management) as part of a wide-ranging digital transformation programme and seen a 95% reduction in footfall to its contact centre.
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Birmingham City Council awarded ‘Special Designation for Innovative Web Design’ in Adobe Creativity Awards
The global Adobe Government Creativity Awards recognise the best work in connecting government and citizens and has recognised the redesigned Birmingham.gov.uk.
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Braintree District Council advances Digital Strategy with Jadu Continuum CXM
Braintree District Council is moving to Jadu Continuum CXM*, a cloud based solution for managing customer interactions, as part of its Digital Strategy 2017-2021.
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Councils back launch of open source library for digital services
Today marks the launch of a community driven repository of shared material where local authorities and partners can collaborate by uploading and downloading assets for building digital services.
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Lichfield District Council receives national recognition using new digital customer service platform
Lichfield District Council has received four stars and been identified as an exemplar of good practice by SOCITM in its recent Better Connected review of UK councils’ online garden waste services.
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Jadu exports digital service at scale and becomes Queensland local government sector market leader
The Local Government Association of Queensland (LGAQ) is migrating more than half of its member councils (circa 50) to the Jadu Continuum platform. The move makes Jadu the market leading Content Management System (CMS) and eForms provider to Queensland local government.
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Birmingham City Council selects Jadu to deliver new digital platform
Birmingham City Council, Europe's largest local authority, has chosen Leicester based SME Jadu to deliver a new digital platform for its residents and businesses.
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Birmingham City Council Website Wins Plain English Award
Birmingham City Council’s new website (birmingham.gov.uk) has won a 2017 Plain English Award.
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Stoke-on-Trent to give citizens ability to track service requests in real-time
Stoke-on-Trent City Council is moving to Jadu Continuum CXM, a cloud-based ‘real-time’ case management system that gives residents complete transparency over their interactions with the council.
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Birmingham City Council website wins Lovie Awards, including ‘People’s Lovie’ in Government & Civic category
Birmingham City Council has won a Gold award and a People’s Choice award at the Lovies, Europe’s leading awards organisation honouring excellence in design and user experience on the Internet.